 The HRAs operate under a broad mandate to deliver social services across the state. Each agency, under the guidance of a governing board, is continuously assessing the needs specific to their area and planning services best suited for their region. Accordingly, a broad array of services is provided across the state through the association. A comprehensive listing of these programs includes hundreds of individual contracts funded through various federal, state, and local sources – illustrating the breadth and depth of expertise represented by the association, and the value of service the HRAs provide to the people in need throughout the state.
These programs are grouped into nine major service catagories. These include:
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 The Home Health Program provides skilled nursing, physical therapy, occupational therapy, speech therapy, in-home health aides, and social work services to people in the home who otherwise might have to be in a skilled facility. |
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Van Pool provides 8 and 15 passenger vans and cars for commuter service to work or job-related training in all counties of the Upper Cumberland. Additionally, vehicles are available to rent to the general public when vans are available.
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Rural Public Transit provides public transportation to rural residents of all ages, who require help in going from one location to another using a vehicle. The program's deviated, fixed route and demand-response service is customized to meet the need of each user including providing services to working individuals and the general public.
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New Freedom Transportation |
New Freedom provides individuals, who are beyond ADA, with training to help them become independent riders. Volunteers are trained to ride and assist these individuals when there is a need.
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Job Access provides transportation to and from the place of employment for individuals that do not have any means of transportation.
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MCO provides transportation to TennCare eligible individuals to and from medical appointments.
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Intercity Bus Service - 5311(f) |
5311(f) provides fixed route transit service three (3) times a day from Cookeville into Nashville. Fixed stops along I-40 connecting rural counties with the Nashville Metropolitan area.
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Drivers' Education classes are available with state certified driver instructors teaching, ages 15 through adulthood, the skills needed to become a safe and responsible driver.
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Aging Transportation / Title III |
Title III Transportation provides public transportation for individuals age 60 and over and referred by the Upper Cumberland Area on Aging.
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WIA Adult
The Adult Program provides classroom training, on-the-job training, and job placement assistance for individuals age 18 or older who are either under-employed or unemployed.
WIA Statewide
Statewide Activities provide services to employers and individuals to increase skills and earnings.
WIA Statewide - Career Readiness Certificate
CRC is a credential program that documents skill levels of individuals.
WIA Youth
The Youth Program provides occupational skills training through area technology centers and colleges, as well as career training programs to individuals ages 14-21 who are economically disadvantaged.
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